Reading your invoice

A Pulse invoice is made up of the base charge for the number of seats, plus adjustment lines for any change in seat count partway through the billing period. This article explains what each line represents, where the items required of a qualified invoice appear, and how the pro-rating is calculated.

#How the invoice is made up

The seat count multiplied by the plan's unit price appears at the foot of the invoice as the Subscription charge for the next billing period. Where the seat count did not change during the previous billing period, this is the only line on the invoice.

Where the seat count changed partway through the billing period, adjustment lines settling that change are stacked above it. Adjustment lines always appear as a pair.

#What is stated for the purposes of a qualified invoice

Pulse invoices are produced so as to contain everything a qualified invoice must state. The six items required by the Consumption Tax Act, and where each appears on the invoice, are as follows.

#The labels used on line items

The items shown in the invoice detail are as follows. Not every line appears every time; they appear according to what happened during that billing period.

#How pro-rating works

When the seat count changes partway through a billing period, Pulse settles it by refunding what was prepaid and then recalculating the remaining days at the new seat count. That is why adjustment lines come in pairs.

• Unused period adjustment (negative): of the charge taken at the previous seat count, the days from the date of the change to the end of the billing period are refunded. This is the “that configuration is no longer in use, so here are the remaining days back” line.
• Pro-rated charge (positive): for those same remaining days, the charge calculated at the new seat count. This is the “the seat count has changed, so here are the remaining days charged again” line.

Adding the two lines together gives the net charge, which is the charge for the remaining days on the seats added or removed. On an increase the net is positive; on a decrease it is negative (a refund). Days are counted from the day the seat count changed, up to the last day of that billing period.

#A worked example

Suppose the billing period runs for the 30 days from 1 to 30 September 2026, and the Team plan unit price is ¥10,000 per seat per month (excluding tax). You had 3 seats on 1 September and added 2 seats on 16 September. From 16 to 30 September there are 15 days remaining.

The net of the adjustment lines is ¥25,000 − ¥15,000 = ¥10,000, which matches the charge for using the 2 added seats for 15 days — half the billing period.

#Why the date ranges differ between lines

Each pair of adjustment lines covers a different length of time because the number of days left until the next renewal differed at the moment of each change. A change early in the billing period leaves more days, so the adjustment is larger; a change close to the last day leaves fewer, so it is smaller. This is the calculation being proportional to the number of days, not a sign that anything is wrong.

#One pair of lines per change

Every change to the seat count adds another pair of adjustment lines. In the example below there were four changes within a single billing period (15 September to 14 October), giving eight adjustment lines, plus the Subscription charge line for the next period — nine lines in all.

A change made on the renewal date itself produces no adjustment line, because there are no remaining days. The new seat count is simply reflected in the Subscription charge for the next billing period.

#When a member leaves

Removing a seat works the same way, with the signs reversed. An unused period adjustment (negative) is made for the higher, previous seat count, and a pro-rated charge (positive) for the remaining days at the lower, new seat count. The net is a negative for the remaining days on the seats removed, and is deducted from your next invoice. You are never charged on an ongoing basis for a seat that is not in use.

Removing a member from the workspace does not automatically detach the payment method they registered from the subscription. What to do when the person responsible changes is covered in Plans and payment.

#Rounding of consumption tax

Consumption tax is not calculated line by line; it is calculated once per invoice for each tax rate. Every Pulse charge is subject to 10%, so a single rounding is applied to the tax-exclusive total for the whole invoice, and the result is shown as Consumption tax (10%).

Pro-rating can leave fractions of a yen on line item amounts. Where that happens, multiplying each line by 1.1 and adding them up may not match the total shown on the invoice to the yen. Under the National Tax Agency's treatment of qualified invoices, rounding is applied once per tax rate per invoice, so the total stated on the invoice is the correct amount.

#Changing the addressee and billing details

To change the addressee on an invoice, register the company name and department under the billing details at Settings > Billing. If you want a registration number or business details on the invoice, register those on the same billing details screen.

What you register takes effect from the next invoice issued. To change the addressee on an invoice already issued, contact tharada@the-unchain.com with the date of the invoice concerned.

#Viewing and downloading invoices

1. 1

   Open the billing screen

   In the Pulse app, open Settings > Billing. Your current seat count and next renewal date are on this screen too.

2. 2

   Open subscription management

   Manage subscription takes you to the payment provider's management screen.

3. 3

   Open the invoice

   From the list of past invoices and receipts, open the one you want and download it.

#If something is not working

If anything on your invoice is unclear, contact tharada@the-unchain.com with the issue date of the invoice concerned and your workspace name.

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