PulseSecurity, privacy, and how it all works
Your security and privacy are of utmost importance to us. Find the most important details below, followed by FAQs, and then links to all our terms and policies at the bottom of this page.
The basics
- Pulse is an app for Desktop (macOS and Windows), a lot like Apple Notes or Notion. It works with Google Workspace or Microsoft login and integrates with your calendar.
- You have to manually start Pulse for a meeting (it won't auto-join or auto-record anything). Pulse then accesses your microphone audio, and audio on your computer, and transcribes it. It does not add a bot to your video call.
- Pulse works with any meeting platform. Zoom, Meet, Teams, you name it.
- Pulse uses best-in-class transcription providers and AI providers to summarize your meeting.
Model training
- We do not allow third parties (like OpenAI or Anthropic) to use your data to train their AI models.
- Pulse does not train on your data either.
No stored recordings
- Pulse doesn't store the audio from meetings - it transcribes in real time and discards temporarily cached audio after processing. It only stores the transcript and any notes you provide from a call.
You control who sees your notes
- As a user, you control who sees your notes. Notes are private by default, until you choose to share them with others.
- You can delete individual notes, or request deletion of all your data at any time.
Everything stored in industry standard, encrypted infrastructure
- Notes are stored in an in-region Virtual Private Cloud. They are encrypted at rest and in transit. They are backed up daily.
We're here if you need us
- If you have more questions, please reach out to our team.
SOC 2
We're preparing an independent SOC 2 Type II audit of our security practices.
See our Trust pageGDPR · APPI
We're committed to GDPR and APPI compliance and have a Data Processing Agreement available upon request.
Read our Privacy PolicyData Security
How does Pulse secure customer data?
Encryption at rest and in transit, least-privilege access, audit logs and vulnerability scanning.
Does Pulse work locally or send data to the cloud?
Audio is captured locally and sent encrypted to the cloud only for transcription and summarization. Audio is not stored.
How does Pulse manage security vulnerabilities?
Regular dependency scanning and a public vulnerability disclosure policy.
Does Pulse conduct penetration testing?
Annual third-party penetration tests are planned.
Does Pulse have any security certifications?
SOC 2 Type II is in progress; ISMS is planned.
How can I report security vulnerabilities?
Email security@ and we'll follow our disclosure policy.
Do you support SSO/SAML?
Yes, on the Enterprise plan.
Data Storage & Processing
Where is my data stored?
In in-region cloud infrastructure.
Which subprocessors do you use?
We publish a list of transcription, AI and infrastructure providers and notify before changes.
How long is data retained?
Until you delete it. Enterprise can set auto-deletion periods.
Can I export my data?
Export notes and transcripts as markdown or JSON at any time.
Ready for calmer, more productive meetings?
Join the waitlist and we'll send your beta download link in order.