PulseGeneral and account
Workspaces, accounts and everything else.
Signing in and connecting your calendar
Signing in with Google, Microsoft or SSO, and how multi-factor authentication works.
Signing in with a Microsoft account
How to sign in with a Microsoft 365 account, and what to do when administrator consent is required.
Switching to a Microsoft account
Moving from a Google account to a Microsoft account, and carrying your notes over.
Workspaces
The difference between personal and team workspaces; creating, joining, inviting, leaving and deleting; and who can see your notes.
People and companies
How information about meeting participants is gathered, and where it appears.
Moving notes from another account
How to import notes from an old account into a new one, and the limits of doing so.
Moving notes between workspaces
How to move notes to another workspace, the permissions needed, and what to watch out for.
Uninstalling and reinstalling
How to uninstall on macOS and Windows, and how to reinstall without carrying settings over.
Deleting your account
How to delete, what data is deleted, and how long anything is kept afterwards.
About cancellation
How to cancel, how long you can carry on using it, and our approach to refunds.
Common requests, and where they stand
The features asked for most often, whether they are supported today, and what you can do instead.